Returns & Exchanges

At The Kindness Company, we want you to love what you wear; if you are not completely satisfied, we offer a 30-day return window for all unworn apparel. We strive to make the process as seamless as possible to ensure your experience with us remains positive and stress-free.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Carefully pack your items in their original packaging with all tags attached to ensure they arrive back to us in perfect condition.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will issue a full refund to your original payment method or process your exchange within 5-7 business days.